Technology Support Service

  • Custom Dates
  • $85 - $125

School districts and campuses rely on technology to ensure that all of their students and staff members are successful. Our school IT systems support team provides both free and premium support options so that your campus technology is always working.

Our Standard Support

Our standard school IT systems support includes troubleshooting for problems that cause an internet access for districts. We help with network edge, web-filtering, DNS servers, and any network connectivity problems. We'll also work to answer and advise on basic questions related to technology support.

Our Priority Technical Support

Designed for districts who need the attention of an IT professional on a regular basis, our priority technical support helps with project planning, server or internal network troubleshooting, maintenance and configuration, internal wireless configuration, desktop support for windows, and enhanced monitoring of critical district servers / services.

E-Rate Eligible Support Service

Many our our technical support services are eligible for the E-Rate Reimbursement as a Category 2 service of "Basic Maintenance of Internal Connections"

Our Rate Breakdown

  • On demand service is billed at $105 / hour
  • Prepaid service 0 - 99 hours is billed at $95 / hour
  • Prepaid service 100+ hours is billed at $85 / hour
  • E-Rate eligible services are billed at $125 / hour