Technology Support Service
- Sept. - Aug.
- $105+
School districts and campuses rely on technology to ensure that all of their students and staff members are successful. Our school IT systems support team provides free and premium support options so your campus technology is always working.
Our Standard Support
Our standard school IT systems support includes troubleshooting for problems that cause internet access for districts. We help with network edge, web filtering, DNS servers, and network connectivity problems. We'll also work to answer and advise on basic questions related to technical support.
Our Priority Technical Support
Designed for districts that regularly need an IT professional's attention, our priority technical support helps with project planning, server or internal network troubleshooting, maintenance and configuration, internal wireless configuration, desktop support for Windows, and enhanced monitoring of critical district servers/services.
E-Rate Eligible Support Service
Many of our technical support services are eligible for the E-Rate Reimbursement as a Category 2 service of "Basic Maintenance of Internal Connections."
Our Rate Breakdown
- On-demand pricing is billed at $105/hour.
- Custom-priced contract term available that will allow unlimited remote support and up to 10 on-site visits per school year.
- Additional on-site days on contract priced at $400/day